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Knowledgebase : Returns
How can I get a refund if I am not satisfied with the product?
To obtain a refund, you must contact our Customer Support Team for a Return Merchandise Authorization Number. You will need to submit a ticket with the subject line "Return Merchandise" to obtain a Return Merchandise Authorization Number (RMA). When su...
How do I return my order?
You will need to Submit a Ticket to obtain a Return Merchandise Authorization Number (RMA). When submitting a ticket, please provide the following information: your name, email address, and phone number - along with the name of the product/package you w...
How long will it take to process my refund?
Once we have received your returned product in our office within the allotted refund time period, please allow 2 - 5 business days for your refund to be processed. We do not refund shipping & handling charges.
How will my refund be processed?
Your refund will be processed in the same method of payment used to purchase the product. If you purchased by credit card or PayPal, we will credit your account. If you purchased by check or money order, we will mail you a check. Be sure to give us your c...