To obtain a refund, you must contact our Customer Support Team for a
Return Merchandise Authorization Number.
You will need to submit a ticket with the subject line "Return
Merchandise" to obtain a Return Merchandise Authorization Number
(RMA).
When su...
You will need to Submit a Ticket to obtain a Return Merchandise
Authorization Number (RMA).
When submitting a ticket, please provide the following information:
your name, email address, and phone number - along with the name of
the product/package you w...
Once we have received your returned product in our office within the
allotted refund time period, please allow 2 - 5 business days for your
refund to be processed.
We do not refund shipping & handling charges.
Your refund will be processed in the same method of payment used to
purchase the product. If you purchased by credit card or PayPal, we
will credit your account. If you purchased by check or money order, we
will mail you a check. Be sure to give us your c...